93 Jili Privacy Policy

93 Jili ("we," "us," "our") is committed to protecting the privacy and personal data of every player who registers and uses the 93 Jili platform at https://93-jili.app. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online casino services.

This Privacy Policy applies to all players based in the Philippines and to all personal data processed through the 93 Jili platform, including data collected via our website, mobile web application, live chat, and customer support channels.

By registering an account or continuing to use the 93 Jili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact us to close your account.

For the purposes of applicable data protection legislation, the data controller responsible for your personal information is the operator of the 93 Jili platform, accessible at https://93-jili.app.

If you have any questions about how your personal data is handled, or wish to exercise any of your data rights, please contact our Data Privacy Officer using the details provided in Section 15 of this Policy.

93 Jili collects the following categories of personal data:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming or regulatory compliance purposes.

93 Jili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Cookies, web beacons, server logs, and similar tracking technologies that collect technical and usage data as you navigate the 93 Jili platform.
• Third-party sources: Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory databases where required by law.

93 Jili uses your personal data for the following purposes:

• To create, manage, and maintain your 93 Jili player account.
• To verify your identity and age (21+) in compliance with PAGCOR requirements and applicable Philippine law.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and respond to your enquiries.
• To administer bonuses, promotions, and loyalty programmes.
• To send you service-related communications, including account notifications and security alerts.
• To send you marketing communications about 93 Jili promotions and new games, where you have opted in to receive such communications.
• To analyse platform usage and improve the 93 Jili experience for all players.
• To comply with our legal and regulatory obligations, including record-keeping requirements under PAGCOR regulations.

93 Jili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and PAGCOR reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

93 Jili does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate transactions.
• Identity verification providers: Third-party KYC and AML service providers to verify your identity and comply with regulatory requirements.
• IT and platform service providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR and other competent Philippine authorities where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.

All third-party service providers engaged by 93 Jili are contractually required to process personal data only for the specified purpose and to maintain appropriate security standards.

93 Jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and anti-money laundering requirements.
• KYC and identity verification documents are retained for the same minimum five-year period.
• Marketing consent records are retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.
• Technical and usage data collected via cookies may be retained for shorter periods as specified in our Cookie Policy.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

93 Jili uses cookies and similar technologies to operate and improve the platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies: Collect anonymised data about how players use the 93 Jili platform to help us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content about 93 Jili games and offers, where you have consented.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 93 Jili platform.

93 Jili implements a comprehensive set of technical and organisational security measures to protect your personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 93 Jili platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication options for player accounts.

While 93 Jili takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 93 Jili will notify you and the relevant authorities as required by applicable law.

As a data subject under applicable Philippine data protection law, you have the following rights in relation to your personal data held by 93 Jili:

• Right to be informed: The right to know how your personal data is collected and used — which this Privacy Policy fulfils.
• Right of access: The right to request a copy of the personal data 93 Jili holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days.

The 93 Jili platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 93 Jili does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities where required. If you believe a minor has registered on the 93 Jili platform, please contact us immediately.

The 93 Jili platform does not contain links to third-party websites. This Privacy Policy applies solely to data processed by 93 Jili in connection with the platform at https://93-jili.app. 93 Jili is not responsible for the privacy practices of any external websites or services.

93 Jili reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify you via the platform or by email to your registered address prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

Your continued use of the 93 Jili platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 93 Jili, please contact our Data Privacy Officer:

• Live Chat: Available 24/7 via the 93 Jili platform after login.
• Email: [email protected]

Our support team, including Filipino-speaking agents, is available around the clock and will acknowledge all privacy-related requests within two (2) business days.